Frequently Asked Questions (FAQ)

ow and when will I receive my planner?

Instantly. Once your checkout is complete, your secure download links are displayed immediately on the confirmation screen and delivered directly to your email within seconds.

What apps and devices are supported?

Flowtero planners are designed primarily for tablets with a stylus (such as Apple iPad with Apple Pencil, Samsung Galaxy Tab with S-Pen, or Microsoft Surface). They work seamlessly inside popular PDF annotation apps including:

• GoodNotes 5 & GoodNotes 6 (iOS, iPadOS)

• Notability (iOS, iPadOS)

• Noteshelf (iOS, Android)

• Samsung Notes (Android)

• Penly (Android)

• Kilonotes, CollaNote, and any standard interactive PDF viewer.

Are there any recurring monthly subscriptions?

No. All Flowtero systems are a one-time purchase. You receive lifetime ownership of your digital files.

Do the internal hyperlinks work on all devices?

Yes. Every tab, date, and navigation button is hyperlinked for effortless jumping between daily, weekly, monthly, and yearly views. Ensure your annotation app is in "Read-only" or "Navigation" mode to trigger links smoothly.

What is your refund policy for digital products?

Due to the immediate delivery and downloadable nature of digital files, all sales are final. However, if you encounter any file accessibility issues or need technical assistance setting up your system, our support team is available via our Contact page to resolve it immediately.